Citynet: Home
Citynet: SUPPORT
Residential Support

If you can't find the answer you are looking for here, our support staff is a phone call away. Call anytime at 800.881.2638.

When calling for Technical Support, in order for us to assist you as quickly and efficiently as possible, please follow these basic guidelines:

  • Be at your computer
  • Have your account configuration sheet
  • Have your Windows installation CD
  • Be ready to provide general information about your PC
         (i.e., Operating System and type of modem).
  •   Tariffs
    Knowledge Base
    Digital Phone FAQ
    Network Status
    Virus Information
    Support Request Form
    Digital Phone
    Email Support
    Voice Mail Support
    National Access
    Download Software
    Internet Connection Wizard
    Dial-up Setup Config
    Connection Speed Problems
    Modem Diagnostics
    MAC Setup
    Network Settings
    ISDN Support
    Performance Tests